Tuesday 15 August 2017

Digital Transformation: From an observer's view

Digital Transformation: From an observer's view




"What was done?
Why was it done?
How was it done?
What was found?
What is the significance of the findings?"

Change has been inevitable in this era of digitalisation. As people living in an increasingly complex world, technology and information flow continues to expand and grow, bringing about fundamental and rapid changes to the society.

And that kind of change, as it was in the past, affects jobs, affects roles, as every organisation, in pursuit of competitiveness and security, has to adapt "something new": for adaptability has becoming paramount and in it includes rethinking or updating the entire structure all because of digital transformation. There person-to-person contacts be replaced with indirect contacts, that individual, group, or even institutional behaviour affects when technology has becoming a permanent fixture.

Yes, technology can be good, that information that emanates from it is becoming widely accessible, but, is it trustworthy? To use Alvin Toffler's FutureShock, it argued that society is undergoing an enormous structural change, or rather say a "revolution" from an industrial society to a "super-industrial society" that is, brought about by the recent trends such as that digital transformation and its sudden flow of information. And that kind of change hath overwhelmed people as any other wonder: that the people who hath felt the wonders of IPhone are the descendants of those who sought the wonders of Ford Model T, Boeing 747, to those of Chicken Nuggets and Juice concentrate dissolved in water.

This note deals about on how this so-called digital transformation has affected humanity and its well-being. That besides affecting tasks at work, of administering, of shifting values and decision making, will it also affect humanity's active process of becoming aware of and making choices towards a healthy and fulfilling life?

For sure everyone knows that Wellness as more than just "being free from illness" but also dynamic process of change and growth affecting physical, mental, and social well-being. But with the digitalisation of man and its society, will it affect its own wellness? Remember: the mechanisation, electricisation, and digitalisation of societies has improved man's yearning for comfort, seeing anything that requires strenuous effort be end "in an instant" like what this person said earlier.

However, that same automation will also make man alienated from himself. If they wanted to bring progress and development in all sectors, then why need to alienate man from creating? Creating is something more than just making a product or a service, but a purpose enough to bridge material and spiritual wealth to create a healthy living whole. Or frankly speaking, everyone desires for development wherein full employment is given, wages as well received, living standards raised, and social justice carefully enacted- but not by machine alone, but also by the one who has feeling, desire, power, will to impose that "ideal".

In case of health, the rapid use of technology has extended lives but there are illnesses that are also caused by that same use of technology: that in case of the BPO sector, it has been a major subject regarding health and workplace conditions according to a case study. There it identified health problems like:
a) muscular pains due to workstation setups and monitor levels,
b) diseases brought about by unhealthy lifestyles,
c) psychosocial disorders owing to a stressful work environment.

Worse, besides layoffs, they are threatened with replacing man with artificial intelligence. Capitalism has utilised that setting as profit oriented, that by replacing man with machinery without consideration for the former, then, that 'development' has nothing to do with uplifting man nor reviving nature.


Sorry if this person afforded to criticise the idea knowing that he recognises the wonders of science and technology, of its pursuit to uplift humanity and frankly speaking, to create an "effortless lifestyle" through research and development; but, as what Ted Kaczynski said:

"scientific research is a surrogate activity for scientists, and that for this reason science marches on blindly, without regard to the real welfare of the human race or to any other standard, obedient only to the psychological needs of the scientists, and of the government officials, and corporation executives who provide the funds for research..."

Such realities be like the one who truly benefit are the multinationals, not the countries; of profiteers, not the laborers; the companies, not the communities. Let it be called as the "fourth industrial revolution", but it can be a reaction in itself as capitalists, and not the people, who initiated it in the first place. True that in digital transformation means improved security, continuous flow of goods and information, creating an empowered populace; but in an actually-existing capitalist setting wherein everything is profit oriented, then sorry to say but having an aspiration realised be like a consolidation of interests, supports the indefinite intensification of capitalism itself, possibly in order to bring about a technological singularity.

And in it no wonder why Mohandas Gandhi said:

""What I object to, is the craze for machinery, not machinery as such. The craze is for what they call labour-saving machinery. Men go on 'saving labour', till thousands are without work and thrown on the open streets to die of starvation."

As an observer, the idea of transforming societies via technology means creating a setting wherein efficiency, justice, and development been seriously taken through. People from all walks of life hath enjoyed it ever since technology has unleashed man's bests.
So is its worsts. Also admittingly speaking, there are those who still have less grasp of that digital transformation amidst the increasing digitalisation of the society, what more of its relevance: is it relevant to every matter society regularly encounters? Does it have a social, financial, environmental, even cultural impact especially in developing and underdeveloped countries? Does it invoke the ideals and aspirations? Promotes both bests of the individual and of the community?

Sorry to ask these questions or thoughts that creeps every concerned's mind and conscience, but as technology intensifies further (and thus making people empowered), and at the same time seeing Capitalism desperately clinging to its post, then that transformation may lead to a path: either to an atmosphere wherein justice and development has been well-served, or a well-hidden barbarism that intensifies actually-existing repression.