Thursday 17 October 2019

"Realities that can't be resolved by a Pizza Party"

"Realities that can't be resolved by a Pizza Party"

(Or: the need for a better work-life balance in the BPO Industry)


Despite promises of higher pay, of better work-life balance, and other numerous perks one may amaze, the realities of an unhealthy and unjust lifestyle such in the BPO sector continues to linger.

For basing on few folks who have known the real sacrifice in their cubicles, of enduring numerous calls and facing at the computer screens, it seems that these people, driven by benefits, experiences, and chances of getting a good career would say that they endure the risks that sometimes affects one's life and well-being in order to meet requirements needed by their employers.

Worse, to encounter threats of getting dismissed, or even facing a much bigger one-especially when bigger entities be able to use future technologies that would affect jobs such as using Artificial Intelligence  (AI) in resolving problems.

This note may sound dissuading given the complicate lifestyle of a worker, but actually, this note rather urges BPO workers, as any other workers in the factory or in the offices to go beyond the paramenters that hinders their development such as expressing their grivances and the need for real wages and good working conditions. For sure most of these companies did obey the law as such; but not all would dare to observe just to maximise theit profits- and sometimes trying to circumvent using a myriad of alibis in order for the government to submit in their interests. At times they threat with using future technologies such as AI and Internet of Things, but sometimes this writer wonders- why on earth they threaten people with technology instead of uplifting people? 

Anyway, despite all the threats and nonsense would say that in expressing such legitimate grievances doesn't limit to the workplace alone. And in yearning for a good life would say that it really involves the need for a genuine social change- for as workers, as any other sector would say that it is true enough that not all can't just content on an unjust cycle despite the promises given to them; and actually, to keep mum means that they just tolerate what their bosses do. So where's the justice in this modern day slavery? 

This can't be resolved by a pizza party, free flowing of beer, or whatsoever that tries to substitute a good rest, real family-rearing, and a real work-life balance that meant to destress a burdened worker. 

And to think that each and everyone has becoming committed in seeking truth from facts, no institution, no boss, can ever break them in becoming aware on the truths that's behind the "promises" shown in tarpaulins.